Terms & Conditions

Free Callouts & Quotes

 

At Plumbing Elite Group, we’re proud to offer free callouts and quotes for standard plumbing services during normal business hours (Monday to Friday, 9:00 am – 5:00 pm).

Please note:

  • After-hours or emergency callouts — including weekends, public holidays, or urgent requests outside business hours — may incur a callout fee.

  • An emergency job is defined at our team’s discretion, based on factors such as timing, urgency, safety, and required response time.

  • Free quotes apply to standard residential and commercial jobs only. Complex or large-scale projects may require an assessment fee, which will always be discussed upfront before any work begins.

 

General Terms

 

  • All pricing, offers, and promotions are subject to change without notice.

  • Any applicable fees will be confirmed prior to service commencement.

  • By engaging Plumbing Elite Group for any service or booking, you acknowledge and agree to these terms and any additional conditions provided at the time of booking.

  • We reserve the right to refuse or postpone service in situations where access, safety, or conditions prevent us from completing the work safely and efficiently.